How GenAI Is Redefining The Digital Customer Experience


Your guide to driving end-to-end digital customer experiences with GenAI


— Live on Tuesday, June 11 at 9am PT / 12pm ET —

How GenAI Is Redefining  The Digital Customer Experience

Digital customer experience is becoming a definitive competitive advantage. And GenAI is at the heart of evolving these customer expectations — with 89% of executives deeming AI and GenAI crucial for 2024.

GenAI not only transforms how customers engage with your content, but also enhances the entire user journey, enabling personalization at scale. This evolution starts with the basics of search relevance.

Join our upcoming session to:

  • Gain valuable insights into the challenges and opportunities around GenAI, and the importance of search
  • Drive an end-to-end digital customer experience with AI Search, Recommendations, Personalization and Generative Answering
  • See a live demo of Coveo’s AI platform, including how Relevance Generative Answering is changing the game for customer self-service.


Meet the Speakers:
Kerri-Anne Beech, Senior Product Marketing Manager at Coveo
Vincent Bernard, Director R&D at Coveo

Register now and get your questions answered!