Unleash AI for Crisis Management: Transform Threats into Triumphs
— Live on Thursday, May 2 at 11am PT / 2pm ET —
Your brand’s reputation is one of its most valuable assets. Crises can be severely damaging, leading to loss of trust among customers, investors and stakeholders.
It is critical for your organization to control the brand narrative from the get-go. To do this, you need to be able to monitor your audience, understand their likes/dislikes, and proactively detect potential crises before they have a chance of escalating.
Join Sprinklr speaker, Alex Deidrich, Lead Solutions Specialist, as he reveals how you can turn a negative crisis into a positive opportunity through innovative listening and communications strategies. We will also delve into how Sprinklr Insights empowers your team with real-time insights on current events, trends and brand crises before they become consequential — so you can make proactive, informed decisions about your owned media strategies and tactics.
Core topics discussed in this webinar:
- Detect potential crises early across 30+ social and digital channels with AI-powered alerts
- Respond up to 3x faster by discovering the source, scope, severity, and sentiment of the crisis
- Boost productivity and improve operational efficiency with AI-powered setup, OOTB dashboards and up to 80% faster report creation
Don't miss this opportunity to learn how to save time, drive efficiency and craft impactful strategies in one comprehensive session!
Meet Our Speakers:
Alex Diedrich, Lead Solutions Specialist, Sprinklr
Sean Albertson, Head of Client Experience Measurement & Analytics, Charles Schwab
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Webinar Sponsored By
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier. www.sprinklr.com