Supercharge Contact Center Efficiency with Generative AI


— Live on Tuesday, April 30 at 9am PT / 12pm ET —

Supercharge Contact Center Efficiency with Generative AI

The dawn of generative AI is driving a fundamental paradigm shift for businesses by rapidly expanding what’s possible and accelerating enterprise adoption. In the contact center, generative AI can unlock the potential to automate complex customer use cases and significantly improve the quality of self-service conversations.

Join Amy Payne, VP of Global Customer Partners and Events at Talkdesk, and Tom Grosso, Executive Director, Service Desk at CAI to learn how they reduced the time spent on post-call documentation by more than 8 minutes using Talkdesk’s generative AI-powered contact center.

After this live event you'll:

  • Gain insights from the Talkdesk customer CAI, as they share their first hand experiences with Talkdesk's generative AI-powered contact center.
  • Discover how businesses are leveraging generative AI to automate intricate customer use cases and elevate the quality of self-service interactions.
  • Learn practical strategies to reduce post-call documentation time by over 8 minutes, paving the way for enhanced productivity and efficiency.


Get your questions answered at our LIVE webinar!