Redefining Social CX: Drive Growth and Foster Loyalty at Every Touchpoint
Transform social interactions into a competitive edge
The digital era has transformed how we connect and engage, with over 60% of the global population actively participating in social media. This dynamic landscape brings forth both challenges and unparalleled opportunities for businesses. Customer interactions have evolved significantly, requiring brands to navigate through a maze of tools and teams to deliver exceptional experiences.
Join experts from Sprinklr in our upcoming webinar, as we uncover the secrets to mastering social CX in today's digital age. Discover how aligning social media efforts with customer service functions can unlock unprecedented growth and foster enduring customer loyalty.
Gain actionable insights and learn real-world examples that demonstrate the transformative power of social media in creating competitive advantages.
Don't miss out on the live demonstration and interactive Q&A session, where you'll gain valuable strategies to elevate your social CX strategy and drive sustainable growth.
Here's what's on the agenda:
- Latest Trends: Adapt proactively to evolving social CX landscapes and user behaviors.
- Best Practices: Tailor strategies for maximum impact across businesses of all sizes.
- Align with Goals: Exceed objectives and foster long-term advocacy through tailored processes.
- AI Efficiency: Streamline workflows and maintain quality with AI-driven solutions.
- Brand Personality: Foster authentic connections with a unique brand voice in social CX interactions.
Meet our speakers:
Aurélien Caye, Solution Specialist Lead at Sprinklr
Sandy de Arango, Lead Solution Specialist at Sprinklr
Marietta Silva, Principal CX Leader at Intuit
Minh D., North America Social CX Lead at Intuit
Register now to secure your spot and be a part of this live event!
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Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier. www.sprinklr.com