Growth in the Face of Uncertainty: Nurturing Customer Experience in a Turbulent Market
Create a flexible workforce to navigate any economy
Economic uncertainty has been stealing the headlines for months, and businesses are reacting by looking for the most effective ways to reduce costs. While this is often step one, what comes next? Companies like LinkedIn and others look to outsourcing for support in augmenting in-house teams and eliminating redundancy while maintaining or even increasing performance. Even in uncertain economies you can continue to provide an exceptional experience for prospects and customers and fill any gaps in the customer journey.
In this webinar you will learn how to safeguard your sales and customer operations to thrive in any economy. The speakers will share first-hand experience and offer best practices to create elasticity within your workforce, reduce costs, and streamline processes while supporting your teams to maximize revenue. Join this informative webinar to learn how to translate the concept of optimized customer success into an executable plan for success.
This webinar will help you:
- Discover solutions to source, hire and manage talent with specialized skills to fit your operational and performance goals while eliminating redundancy
- Learn how to translate best practices and strategies into an actionable plan for your business that turns your customer success team into a revenue engine in any economy
- Understand the cost and operational benefits of augmenting internal teams with outsourced resources.
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Webinar On-Demand Sponsored By
JDA TSG is a preferred global strategic and outsourcing partner of some of the biggest brands in the world. Our team of experts provides new perspectives and solves your most critical operational challenges. Our mission is to deliver services that are effective, agile and scalable, designing every engagement to address your organization’s unique environment. The result is efficient operations, simplified complex programs, and a flexible strategy provides space for business agility.
Founded in 2011, our team meets you where you are to deliver a plan of action of combined people, process, and technology that drives exceptional outcomes across talent acquisition and operational process improvement. Learn more at www.jdatsg.com