The Role of the Customer Data Platform in Personalization Strategy

Learn how a CDP can generate real ROI

The Role of the Customer Data Platform in Personalization Strategy

Today, due to challenging global economic conditions, budgets are tight and resources are shrinking. Marketers can’t afford to cast too wide a net with inefficient programs. This is making personalization more important than ever to brands who need to differentiate themselves from competitors and deliver the valuable experiences their customers are demanding.

By deploying a Customer Data Platform (CDP), brands can now deliver real-time personalized experiences, increasing repeat customers and driving more revenue across a customer’s lifecycle.

Please join CMSWire contributor Brian Carlson and Twilio Segment as they look at how CDPs can deliver the personalized experiences your customers have come to expect.

Topics include:

  • How leveraging a CDP for personalization results in ROI
  • Future-proofing personalization efforts with first-party data
  • Keeping high-value customers engaged between purchases