Human Intelligence: The Key to Harnessing Generative AI
Distinguish Hype From Reality
—Live Tuesday, April 25 at 9am PT / 12pm ET—
For better and worse, ChatGPT has made its way onto the screens of over 100 million people. It exposed pent-up demand for a “natural” user interface to Large Language Models (LLMs) that enable human-like responses to any query or prompt. Now the hard work begins as customer care and CX professionals inside and outside the contact center discover and develop applications that boost their brands, improve employee efficiency and deliver positive bottom-line results.
In this webinar, Opus Research and [24]7.ai explore the opportunities and limitations of LLMs and Generative AI, distinguish hype from reality, and describe how businesses can harness Conversational AI and automation capabilities.
Topics include:
- What’s working now? Breaking down the elements of LLMs and GPT
- What’s not working? Where, why and how LLMs and Generative AI fail
- What are the most promising use cases? Based on real-world deployments
- Where does human intelligence fit? To ensure success with Generative AI
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Webinar Sponsored By
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[24]7.ai uses artificial intelligence, human insight, and deep vertical expertise to produce personalized, consistent, and satisfying customer experiences. The company's advanced conversational AI platform, combined with more than 20 years of contact center operational expertise, empowers the world's largest and most recognizable brands to deliver natural, frictionless conversations across all digital and voice channels. For more information, visit http://www.247.ai. [24]7 and [24]7.ai are trademarks of [24]7.ai, Inc. All other brands, products, or service names are or may be trademarks or service marks of their respective owners. Learn more at www.247.ai