Why Knowledge Management Is Critical to Business Resiliency

Knowledge should be a strategic advantage for your business. The collective knowledge of your organization and its people fuels innovation, improves operations, and helps shape the customer experience. Yet many organizations struggle to capture, preserve, share, and build on their knowledge in today’s fast-moving and increasingly digital-first workplace, leaving them at risk of being left behind at a time when business resiliency is more important than ever.

If companies continue to conduct business in information silos, they are at risk of losing their investments in talent and intelligence, their reputations, operational excellence, and competitive standing. Taking a proactive approach to managing knowledge sets companies up to be both more competitive in times of high growth and derisk business operations when markets change.

Join Jordan Slabaugh, Chief Marketing Officer at Bloomfire and guest speaker Cheryl Mckinnon, Principal Analyst at Forrester Research, as they explore the role knowledge management can play in enabling a more collaborative and effective digital workplace, and reducing business risk by actively avoiding siloed decision-making and institutional brain drain (knowledge loss).

This webinar will cover:

• Examining modern business resiliency and how it drives long-term value and impact
• Knowledge as a component of the digital workforce and new strategies for managing both successfully
• Strategies to turn knowledge into a sustainable resource for your business