No More Ivory Tower: Using Tech to Break C-suite Silos
Why CX could suffer if you don’t build for change // Live Wednesday, September 21 at 11am PT / 2pm ET
“Composable enterprise,” “digital transformation,” and “hyper personalization” are trending with an essential common denominator — the customer.
Every marketing and technology trend aims to make customer experience better while mitigating risk and conserving critical resources and time.
CIOs and CMOs face the challenge of achieving CX utopia amid constant technological and human changes. The only thing to do? Stay agile and build for the future.
Join this panel discussion between Pegasystem’s CIO and CMO as they cover:
- Responsibility overlap between CIOs and CMOs
- How technology unifies the C-suite for the common good of CX
- How to enable customer self-discovery with unwavering CX
- Considerations for enterprises as they build for change