Omnichannel Personalized Experiences: 3 Components of a Winning eCommerce Platform


Omnichannel Personalized Experiences: 3 Components of a Winning eCommerce Platform

While brands know that customers increasingly expect more personalized experiences across all channels and devices, delivering on that promise is not without its challenges.

This live, hour-long webinar will talk about three key components of an omnichannel personalized customer experience, based on real-world experience and best practices.

This webinar will cover three primary areas:

  • Understanding the importance of a first-party data strategy and how it impacts the buyer's journey
  • Understanding how personalized content, offers, and actions can increase critical metrics such as revenue per session and customer lifetime value
  • Understanding ways to measure and optimize your e-commerce efforts to continuously improve your results