Unlocking the Power of AI in the Contact Center
CX Lessons from JetBlue, DISH & more
Join us to learn how some of the world's most beloved brands like JetBlue and DISH are setting the bar for employee engagement—and delivering loyalty-winning customer service. Hear how they are using state-of-the-art artificial intelligence across all parts of their organization—from agent calls, chats, quality management, training, to analytics and more. Hear directly from the leaders at both companies on how they're achieving breakthrough success in using AI to:
You'll get the inspiration you need to create both a winning customer experience and employee experience strategy, with insight on how to execute. You won't want to miss it.
In this webinar you'll:
- Hear how some of the world's largest brands are using AI to elevate their CX performance
- Learn how to incorporate new operating models that lower expenses
- Get insight on new technologies designed to increase agent productivity for both WFH and hybrid environments
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Webinar Sponsored By
ASAPP is a research-based artificial intelligence software provider committed to solving how enterprises and their customers engage. We develop state-of-the-art technology around automatic speech recognition, natural language processing, and machine learning. The result is a set of CX solutions for the contact center used by some of the world’s best known brands including JetBlue, DISH, Charter Communications, and American Airlines. They use ASAPP’s AI services and applications across all parts of their organization to reduce costs, grow revenue, increase customer satisfaction, improve agent training, and decrease agent attrition. Learn more at www.asapp.com.