How CX Leaders Can Leverage Data Privacy & Personalization to Drive CX Best Practices
How to listen to customers, gain their trust, and sell more efficiently
For many Customer Experience (CX) Leaders managing the total customer experience over time seems almost impossible given all the departments involved, growing number of customer touch points, shifting business mandates, automation and data. However, by focusing on Customer Data Privacy and Personalization, CX Leaders are not only able to keep things simple but also create the management levers required to enable CX best practices and help optimize company performance.
This live, hour-long webinar with Vernon Tirey, Principal at CDPi Advisors, and Zack Wenthe, Product Evangelist at Treasure Data, will describe the role of the CX Leader in support of organizational transformation and provide a simple CX road map that defines the evolution of CX best practices from 1 to 5. Tirey will cover how the CX Leader can use Privacy and Personalization to plan, prioritize and help implement best practices that improve performance.
In this webinar you'll learn:
- CX best practices and how CX leaders manage customer data privacy and personalization
- Understand why advanced CX requires integrated customer privacy, personalization, and a CDP
- How CX Leaders can use data privacy and personalization to drive company performance
Register Here:
By submitting my contact information, I confirm that I have read and agree to the Simpler Media Group, Inc.'s privacy policy, which explains how my personal data is collected, processed and shared.
Webinar Sponsored By
Treasure Data offers a best-of-breed enterprise customer data platform (CDP) that powers the entire business to shape customer-centricity in the age of the digital customer. We do this by connecting all data into one smart customer data platform, uniting teams and systems to power purposeful engagements that drive value and protect privacy for every customer, every time. Treasure Data is trusted by leading companies around the world, spanning the Fortune 500 and Global 2000 enterprises. To learn more, visit www.treasuredata.com.