How Conversational AI Will Impact the Future of Customer Support
Learn how to augment human-based support with conversational AI
Customer interactions with businesses have become increasingly digital. People are doing more of their routine tasks online, such as banking, personal shopping, scheduling appointments, ordering groceries — the list goes on. This makes it crucial for organizations to quickly transition their customer support from a manual, outdated process to a digital-first service.
Why? Because today’s consumers expect it.
Join Katrina Schiedemeyer of Publicis Sapient and Derek Risley with Yellow.ai for this live, hour-long webinar as they uncover the impact conversational AI has on the future of customer support and look at why this trend will continue to grow in 2022 and beyond.
In this webinar on-demand you’ll learn:
- Why conversational AI is revolutionizing customer support
- Why the future of customer support is conversational
- How AI has become a must-have customer support technology