Webinar
Reimagine Service Excellence in Today’s Instant-Economy
Explore instant personalized customer engagements
The past two years dramatically accelerated shopper expectations for digital-first experiences. Brands that could quickly pivot to all-digital commerce and service were able to advance customer relationships while others that were ill-equipped quickly fought for survival.
Join us for a live webinar that explores how today’s digital-first shoppers demand instant and personalized customer engagement. You’ll learn how to design the Future of Customer Support by boosting self-service, offering rich context-driven engagement and delivering a more seamless omnichannel journey. In addition, you’ll discover why service automation sits at the heart of service excellence and how to quantify the benefits of a digital-first customer support strategy.
Thursday, November 18 at 11am PT/ 2pm ET/ 7pm CET
In this webinar, you will:
- Explore instant personalized customer engagements
- Learn how to design the future of learning
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This webinar is sponsored by Freshworks.