Webinar

When Self-Help is the Best Help

Improving customer experiences for greater satisfaction and deeper brand loyalty

Customers don’t always want to speak with an agent. Today’s customers are electing to resolve issues themselves as their first choice for problem resolution.

Join us with Abby Monaco, Senior Product Marketing Manager and Brian Mistretta, Product Marketing Director, to explore how instant gratification can translate to happier customers and a contact center that’s transformed from cost center to a strategic asset for businesses, large and small.

NOV
16

Tuesday, November 16 at 11am PT/ 2pm ET/ 7pm CET

In this webinar, you'll learn about:

  • Empowering customers with self-service so they can resolve issues themselves
  • Improving customer experiences for greater satisfaction and deeper brand loyalty
  • Delivering speed and convenience as the ultimate form of instant gratification


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This webinar is sponsored by NICE CXone.