Mondelēz: 3 Steps to a Data-Informed, More Proactive IT Department
A guide to getting ahead of employee problems
In an era defined by what you do, not where you do it, every service desk aspires to be a proactive one — able to get ahead of issues before they hit users where it hurts (their technology). But where do you begin? How do you staff it? Scale it? Measure success? And most of all, how do you attain the intelligent, actionable data required to enable action?
Join us with Mondelēz International’s Global Solution Owner, Geoffrey Wright, and Nexthink, for this hour-long webinar that will detail how any IT team can transition from resolving tickets reactively to proactively — solving employee issues before they spiral out of control.
Wednesday, July 21 at 8am PT/ 11am ET/ 4pm CET
In this webinar you’ll learn how to:
- Get greater visibility into your entire IT estate
- Build a new team culture, one dedicated to the proactive mindset
- Harness the power of automation