Practical Applications of AI and Machine Learning in CX
AI/ML strategies to transform your customer and employee experience.
Today's consumers demand modern experiences — they expect omnichannel contact ability, conversational self-service interfaces and fast seamless resolutions. Automated customer engagement, powered by Artificial Intelligence (AI) is opening new avenues of opportunity for companies to better their customer experience. But where do you start?
Join CMSWire and Payal Patel, Manager, Solution Engineering at Freshworks for a live, 45 minute webinar. With AI and Machine Learning (ML) seemingly everywhere, companies are finding it hard to cut through the noise and derive practical benefits. We'll take a look at how you can create persona-driven AI/ML strategies to transform your customer & employee experience.
This webinar on-demand covers: