Most organizations strive to be technology enabled, but few set their sights on being truly technology-driven like leading law firm, Slater and Gordon. Slater and Gordon’s IT team established an ethos that enables them to deliver a world-class, AI-driven digital workplace experience, with the aim of driving employee productivity, engagement and satisfaction at scale.
As Slater and Gordon’s CIO asserts, all IT teams must “earn the right to innovate” by first establishing a consistent baseline of operations and service quality to the business. This means ensuring the foundations are solid, and that users encounter no unnecessary interruptions or frustration.
Join CMSWire and Nexthink for this live, how-to webinar in which Slater and Gordon’s CIO, Jon Grainger, and Technology Director, Dan Morton join IDC’s Angela Salmeron (Associate Research Director, European Future of Work) to discuss the latest research and trends in digital workplace and transformation as we transition to a future of work centred on supporting a hybrid working culture.
This webinar on-demand covers:
- The latest research and trends in digital workplace and transformation as we transition to a future of work centred on supporting a hybrid working culture
- Why it’s vital to move beyond a reactive, ITIL service desk model and challenge the traditional stricture of SLAs
- The transition to support remote working and the resulting benefits around talent acquisition and retention, billable staff productivity and cost reduction achieved by Slater and Gordon
- How Slater and Gordon’s IT team successfully foster a supportive connection with their workforce that drives invaluable dialogue, feedback and engagement to enable employee wellness initiatives
