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This webinar is sponsored by SAP.
The current pandemic has shifted customer behavior to online buying for a growing range of goods. Due to significant supply chain disruptions combined with dramatic spikes in demand, ecommerce is now the primary sales channel for many companies.
How can organizations build a resilient ecommerce business as the world moves forward in the "new normal?"
It doesn’t matter if your business is large or small – B2C or B2B – driving fast time-to-market or building a more innovative cross-channel customer experience. What’s important is choosing agile ecommerce tools that not only meet your current needs, but also future-proof your business for whatever comes next.
Join CMSWire and SAP Customer Experience for a live, hour-long webinar as we share ecommerce strategies and technologies that can help you address these challenges and prepare your business for a successful recovery.
This webinar on-demand covers:
- The main factors we should consider when dealing with shifting demand
- Actions can we take now to address disruptions in the supply chain
- How we can better understand our customers’ challenges and needs as they change
- How ecommerce moves forward once the crisis has lifted
- How to expand your reach to your customers through cross-journey experiences (like BOPIS) and a direct-to-consumer model
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