Webinar On-Demand

Benchmarking the Modern Digital Workplace

How to measure and benchmark end user satisfaction

Karen Downs

In today's workplace, every department seems overtasked and understaffed and even in ideal conditions organizations struggle to keep their employees engaged and productive. Connecting employees with the information and data they need is a critical component of overall business success. But you can't improve these processes if you aren't measuring them.

Join CMSWire and Karen Downs, Intranet Program Manager at H&R Block, for a live, 30 minute webinar that will help expand your understanding of the workplace and intranet technology systems necessary to create, implement and maintain a successful workplace and culture. We'll also explore the recent results of H&R Block’s benchmarking strategy and how that might apply to your organization.

This webinar on-demand highlights:

  • Using benchmark results to create actionable insights
  • Review of H&R Block's case study on how they improved search
  • Key takeaways from implementing benchmarking methodology


This webinar is the second in the Digital Workplace Leaders Webinar Series brought to you by the Digital Workplace Experience Conference 2018 (June 18-20 in Chicago).

View the Recording:

 The content of this webinar is provided by CMSWire and Digital Workplace Experience 2018.