[Webinar] 5 Tips to Build a Customer-Driven Growth Engine

Use this framework for customer experience leadership

Jeanne Bliss

How are you leading a customer experience transformation? World-class CX begins at the heart of your business: with a driven, supported and customer-focused team.

Join CMSWire and Jeanne Bliss, best-selling author and customer experience pioneer, as she shares research from her book Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine. In this 1-hour webinar, Jeanne will dive into the five-competency framework used by world-class businesses to drive the growth that improves your customers’ lives.

Don’t miss your chance to join a live discussion on how your CX efforts could improve!

In this webinar on-demand, learn how to:

  • Unite your leadership team around the customer
  • Embed specific customer-focused competencies into your business
  • Take customer stories out of spreadsheets and into the hearts of your employees

 This webinar is sponsored by Medallia.



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