Webinar On-Demand: New Research on the State of Digital Customer Experience

CMSWire survey results on key DX organizational and technology challenges

Digital transformation is a strategic imperative for organizations that want to succeed in today’s customer- and data-centric landscape. Digital customer experience, a critical pillar of that digital transformation, requires not only changes in technology but also in organizational structure.

To understand how organizations are approaching this growing field, CMSWire in conjunction with open-source User Experience Management (UXP) provider Jahia conducted a survey of industry professionals to discover their state of digital transformation, customer-centric maturity, business challenges and technology needs. Join CMSWire and Jahia for this webinar to be the first to hear the results of this compelling survey.

This webinar will cover:

  • Key reasons and benefits for pursuing digital customer experience initiatives
  • Major technical and organizational challenges reported by respondents
  • The top technology and integration needs and place in the buying cycle

Bonus: On-demand registrants will receive 30% off the standard two-day registration at DX Summit 2015, CMSWire's flagship conference on digital customer experience from Nov. 3-4 in Chicago. Don't forget to visit Jahia's sponsor booth at the event.

 This webinar is sponsored by Jahia.




Watch the webinar on-demand: