The New Wave of Conversational AI

Exploring the power of AI-driven voice assistants

The New Wave of Conversational AI

Gone are the days of choosing from inflexible menus and pressing corresponding numbers on keypads. We’re well past the days of automated phone systems.

As businesses continue to evaluate what it takes to become more digital, AI-powered voice assistants will soon displace interactive voice response systems (IVRs) to economize business operations and efficiently meet customer demands.

Now is the time to integrate conversational AI into your customer experience (CX) strategy. In this eBook, discover:

  • Why customers (still) prefer talking
  • What’s triggering the shift to conversational AI for voice automation
  • How AI-powered voice assistants deliver immediate value