2017 Enterprise Content Management Software Grid

User ratings-based report about the ECM software market

2017 ECM Grid

Transitioning to a digital workplace means better managing your organization’s content.

This ECM software grid, based on user reviews, takes an approach to helping businesses look at the current market situation. It is based on more than 389 reviews written by business professionals.

It also leverages customer satisfaction data reported by authenticated users along with vendor market presence determined from social and public data. Based on a combination of these scores, each software solution is categorized as a Leader, High Performer, Contender or Niche.

This report, written by G2 Crowd, includes comparative ratings and scores of the major ECM software vendors and rates Xerox® DocuShare® as a leader.

Insights include:

  • ECM isn’t just for large organizations, but for any company needing to manage content large-scale
  • Users of ECM found it met requirements at one of the highest satisfaction rates for a software category
  • SMBs could make good use of ECM, but are still under-served
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This report is sponsored by Xerox