white paper

3 Organizational Structures to Consider for Experience-Led Transformation

A tangible path forward to deliver improved customer experiences

3 Organizational Structures to Consider for Experience-led TransformationConsumers today demand experiences that are digital, on-demand, seamlessly omnichannel, and personalized. But the path to getting there isn’t always straight forward.

Is it time-to-market for a new mobile app? Is innovative, best-in-class tech a priority? Does the initiative have to scale across multiple business units? All of these factors determine how you should approach experience-led transformation.

This whitepaper will serve as a blueprint for your organization to discover what your ideal path to better customer experiences looks like.

Included in this white paper:

  • 3 common organizational structures to consider for experience-focused enterprises
  • The organizational setup, strategic focus, and competencies of each org setup
  • How to strike a balance between velocity, innovation and scale
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This white paper is sponsored by Usermind.