How to Turn Customer Feedback from Headache to Hero
5 CX use cases for artificial intelligence
It doesn’t take a fortune teller to reveal that customer experience will continue to play a critical role in the struggle for the hearts (and wallets) of consumers.
Basic CX investments like clear communications with customers make it 2.7x more likely they’ll spend more money, according to Forrester.
This e-Book shows how Artificial Intelligence is assisting CX teams to create high-value content.
Included in this e-Book:
- Automating the identification of anomalies
- Uncovering emerging trends and issues
- Anticipate customer needs with predictive models
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This e-book is sponsored by Stratifyd.