Gartner: Critical Capabilities for Web Content Management

Identifying top priority use cases for WCM


As the market commoditizes organizations are struggling to find differentiation between Web CMS platforms.

This fact has made a challenging process event more difficult. Web content management is regarded as a mission-critical component for many organizations, especially those with core digital business strategies. However, not all WCM systems can support a long-term digital roadmap.

Application leaders responsible for ditial customer experience need to pay close attention to long-range roadmaps in order to make the right choice today.

This report scores 19 systems for how well they meet leading‐edge requirements.

Included in this report:

  • Vendors’ product scores in different key market dynamics
  • Criteria to be included in this report
  • Each product's critical capabilities rating
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This report is sponsored by Sitecore