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The Ultimate Guide to Customer Review Management

Reviews are more important than ever

The Ultimate Guide to Customer Review Management

Every business owner knows how important online reviews are. A great and positive review from a genuine customer will always be more influential than anything a brand can say about itself.

Unfortunately, fake or negative reviews can destroy a business’s credibility.

This guide tells you everything you need to know about customer reviews.

Included in this guide:

  • When to ask customers for reviews
  • How to handle both negative and positive reviews
  • How to deal with reviews on different platforms such as Facebook and Google