The Ultimate Guide to Customer Review Management
Reviews are more important than ever
Every business owner knows how important online reviews are. A great and positive review from a genuine customer will always be more influential than anything a brand can say about itself.
Unfortunately, fake or negative reviews can destroy a business’s credibility.
This guide tells you everything you need to know about customer reviews.
Included in this guide:
- When to ask customers for reviews
- How to handle both negative and positive reviews
- How to deal with reviews on different platforms such as Facebook and Google
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