Digital Customer Self-Service in 2021 and Beyond
Key trends and strategies by Forrester
As companies adapt to the increasing demand for digital customer experiences, their strategic approaches change as well.
In the competitive landscape of digital products and brands, businesses must leverage the new technology available and identify which features match their customer needs best.
This on-demand webinar tackles how trends in digital customer service can impact your marketing efforts.
Included in this on-demand webinar:
- How digital businesses operate differently
- New business models that add to your current resources
- Examples of companies creating new revenue streams through innovative digital products
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This on-demand webinar is sponsored by Outsystems.