Using AI-Powered Interaction Analytics

The era of human-machine interaction has been taking baby steps for decades - but it decided to run.

With the help of the recent technological advancements, large-scale voice recognition and analysis can transform the way companies do business.

Enterprises generate a vast amount of information in the form of audio, from meetings between company members, calls to customer contact centers and calls from sales reps. Once customer interactions are turned into data, the enterprise will be able to increase its revenue, attract new customers, while retaining old ones.

This white paper details the innovation of speech recognition.

Inside this white paper:

• Importance of speech recognition
  
• Using neural networks for speech recognition
  
• Advantages of voice recognition and analysis