The 5 Must-haves of Attended Automation
Discovering the true value of the partnership between employees and robotic desktop automation
This white paper highlights the benefits of Robotic Process Automation (RPA), also known as unattended automation, which is widely used in various sectors globally for automating repetitive and routine tasks to streamline and optimize business processes.
The next step is Attended RPA, also known as attended automation, which brings automation to front-office interactions.
Attended automation bots assist agents in real-time and help them meet compliance requirements, reduce training time, and improve customer experience.
Included in this White Paper:
- Statistics indicating that RPA produces faster processing time, greater efficiency, and 100% accuracy, resulting in savings in labor, HR, training, and infrastructure
- How attended automation can be a game changer
Get the White Paper
Resource Sponsored By
With NICE, it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, we’re a worldwide leader in AI-powered contact center software. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform—and elevate—every customer interaction.
For more information about NICE, please visit www.niceincontact.com