The ROI of Customer Portals in Manufacturing

A look behind the numbers

The ROI of Customer Portals in Manufacturing

Many solutions have risen to help manufacturers approach this balancing act, with customer self-service portals (CSSPs) being the frontrunner.

However, for CSSPs to be trusted, deployed effectively, and leveraged to their full potential in the manufacturing industry, it’s important for manufacturers to be able to look behind the data. 

This white paper explores the role of digital transformation solutions like CSSPs in manufacturing ROI.

Included in this white paper:

  • How to determine the value of CSSPs for manufacturers
  • Making the case for digital transformation
  • Achieving ROI with a customer self-service portal