Building a Conversational AI Solution
The whole is greater than the sum of its parts
Technology is a powerful thing. In the past year, we have seen how AI is changing the way our world operates.
But sophisticated technology obviously isn’t simple. There’s a lot of intricacies that create the depth of knowledge that is required to deliver truly transformational experiences.
This e-Book explores what makes great technology and what great technology needs to truly be successful in the contact center.
Included in this e-Book:
- Understanding conversational AI technology
- How to enable a Conversational AI technology to make sense of a customer’s language, recognize their intent, and produce a response
- How a human intent analyst provides clarity to customer interactions
Get the e-Book
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Resource Sponsored By
Interactions provides Intelligent Virtual Assistants that seamlessly assimilate Conversational AI and human understanding to enable businesses to engage with their customers in highly productive and satisfying conversations.
For more information about Interactions, please visit www.interactions.com