Case Study

Transforming Customer Experience for the World's Leading Scientific Society

2X Increase in New Member Acquisition

Innover Case Study

The world's largest scientific organization with members in 140+ countries was having multiple challenges when it came to their digital experience. 

They were seeing negative membership growth rate, high lead time to create new activity reports and more. 

After working with Innover, they saw a 200% increase in new member acquisition, 30% increase in revenue and a 20% reduction in escalations by providing self-service capabilities to members.

Take a look at this case study and see how Innover was able to provide such a large Impact to this client.

Get the Case Study

By submitting this form I acknowledge that I have read and
understood Simpler Media Group, Inc.'s privacy policy.
This Case Study is sponsored by Innover Digital.