Piloting AI for Customer Support

A Beginner’s Guide to Preparing your Customer Support Team for AI Adoption

Piloting AI for Customer Support

Most AI-related headlines focus on fear. They shout that the robots are coming and they will take all our jobs.

But at Forethought believes that technology has the ability to impact our lives for the better. With a few lines of code, we can all be geniuses at what we do.

This e-book introduces a few ways to measure AI readiness within your customer support team. 

Included in this e-book:

  • An Intro to Key AI Terms
  • How Can I Get Ready For AI?
  • How to identify your KPIs