5 Ways to Deliver the Self-Service Experience Your Customers Want

Self-service is a necessity in providing a positive customer experience.

Customers prefer self-service when they have questions or issues and expect to find relevant solutions according to their context and intent.

This infographic shows you five ways you can use intelligent search to deliver great self-service on your websites and communities.

Included in this infographic:

• Common self-service problems and solutions
  
• The benefits of AI-powered search and relevance
  
• Increasing self-service usage and the impact it has on your business