Relevance Report: Customer Service

Evolving business models place special emphasis on
customer retention

Relevance Report: Customer Service

Today’s business world is fascinated by the concept of recurring revenue. Before you can build a business around recurring revenue, you need goodwill.

Keeping customers happy is important to any business, but evolving business models place special emphasis on customer retention.

This report presents solutions for enterprises to stay relevant to their customers.

Included in this report:

  • Driving growth through amazing customer service
  • Responding to a relevance problem
  • Transforming web presences into service and support centers
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This report is sponsored by Coveo.