10 Ways to Get More from Text Analytics
According to Gartner, only 20% of text analytics solutions deliver business outcomes. It’s time for a change.
Concentrix can help you meet business goals and unlock a world of insights from unstructured feedback.
From technical capabilities to internal preparedness, here are 10 tips for deriving greater success from your text analytics investments.
Included in this white paper:
Consider all feedback sources, but lock-in on priorities
Set the right expectations for automation
Find a partner that blends tech and talent
Get the white paper
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Concentrix is a leading global provider of customer experience solutions and technology.
For more information about Concentrix, please visit www.concentrix.com