How Digital Experience Platforms Nurture and Facilitate Lasting Customer Relationships
Building commerce experiences that put customers and their demands first
The future of retail is not just omnichannel. It’s a unified, multi-touchpoint tapestry of brand-customer interactions that weaves a long-term customer relationship based on intelligent use and application of customer data.
In this webinar, Mehmet Olmez, Managing Director for Accenture Interactive and Arje Cahn, CTO for BloomReach Experience, discuss how digital experience platforms (DXP) enable organizations to build superior commerce experiences that go far beyond online catalogs.
Included in this webinar:
- Creating effortless shopping experiences and first class customer service
- Digital experience platform (DXP) that ties the intricate interplay of data technological integration and customer engagement
- Gaining from combining web experience management and machine learning based merchandising tools