The State of Data and AI in Retail

4 Proven Strategies Brands Can Use to Unlock Greater Experience

The State of Data and AI in Retail

These days it’s hard to stand out on lower prices or shiny new features. Give it just a couple of months, and a sea of competitors will match it — or even exceed it. To stand out, brands have pivoted to make every aspect of their business exceptional — not just the product.

For starters, most customers no longer expect brands to simply meet their needs — they expect them to exceed their needs and deliver exceptional experiences.

This report will explore how innovative technologies and omnichannel customer journeys continue to set and re-set the bar for the best experience a customer can have.

Included in this report:

  • Marketing Optimization and Journey AI
  • “Clienteling” in the Store
  • Conversational AI and more