white paper

The Rise of Chatbots in Customer Service & Support

An overview of chatbot technology, use cases, and business benefits


As one-to-one messaging becomes the new norm, more businesses have adopted chatbots — particularly customer service departments.

But exactly what are chatbots, and how do you know if they can help your business?

This white paper covers chatbots and their most common use cases, which industries beyond customer service benefit from chatbots, signs your business needs a bot, and factors to consider before buying.

Included in this white paper:

  • What are Chatbots?
  • Benefits of Chatbots in Customer Service
  • Signs Your Business Needs a Chatbot
Get the white paper

By submitting my contact information, I confirm that I have read and
agree to the Simpler Media Group, Inc.'s privacy policy,
which explains how my personal data is
collected, processed and shared.
This white paper is sponsored by Acquire.