The Forrester Wave: Digital Experience Platforms
The 10 DX providers that matter most and how they stack up
The demand to be at every touchpoint in the customer lifecycle is no longer an option - it’s a requirement. To manage, deliver, and optimize experiences consistently across all touchpoints, organizations are looking to digital experience platforms as the foundation of their digital presence.
- 10 providers that matter most and how they stack up to Forrester’s criteria
- 6 needs a digital experience platform architecture must meet to align strategies, teams, processes and technology
- State of the digital experience landscape and how it's evolved since 2014