The State of Product Discovery in Digital Commerce 2023

In today's marketplace, consumers face an overwhelming abundance of choices, which poses significant challenges for customers and retailers.

So, what can retailers do to help consumers navigate so many options? Choosing the right product discovery solution can single-handedly improve the experience on digital channels. By combining intelligent merchandising capabilities, semantic search and personalized recommendations, retailers can deliver seamless, intuitive and relevant shopping experiences that convert.

Download the comprehensive report to delve into the power of product discovery in navigating the era of hyper-choice and transforming customer experiences.

Survey insights:

Around half of the surveyed companies witnessed increased revenues, improved loyalty and enhanced customer experiences after implementing the right product discovery solution.
A notable proportion reported increased conversion rates, cross-selling opportunities and improved brand perception.

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Crownpeak strives to enable customers to create tailored digital experiences, to expand their brand and grow their revenue. Clients around the world including Unilever, Bosch, Nintendo, Asos and La Redoute trust Crownpeak’s cloud-native SaaS Digital Experience Platform (DXP) solutions to achieve their data-driven content goals and level up their digital experience initiatives.

For more information about Crownpeak, please visit www.crownpeak.com