Revolutionizing Customer-Centric Solutions with AI-Powered Advanced Personalization

The Role of AI and Real-time Insights

Personalization is no longer just a luxury but a customer expectation, and yet, many organizations are still striving to meet this demand.

According to McKinsey & Company, 71% of consumers expect personalized interactions, and a staggering 76% express frustration when these expectations are not met.

The impact is significant, with fast-growing companies driving 40% more revenue from personalization compared to their slower counterparts. This white paper delves into the transformative power of advanced personalization in enhancing customer experiences.

Included in this white paper:

Discover how leveraging AI is the key to unlocking the full potential of personalized customer experiences
Explore the crucial role of centralized data and real-time insights in creating tailored content that resonates with individual customer needs
Learn how advanced personalization provides a conversational edge, making customers feel truly heard and understood

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Resource Sponsored By

CoreMedia’s powerful hybrid headless CMS, based on a composable DXP, brings personalized content to life effectively. Uniquely paired with a Cloud Contact Center, designed to convert visitors into buyers with seamless automated and human conversational experiences, CoreMedia makes buying journeys easy and extraordinary.

For more information about Coremedia, please visit www.coremedia.com