Report
XP Contact Center for Amazon Connect
Make Every Customer Connection Count
Transitioning your contact center to the cloud can deliver serious benefits, including more flexibility, lower costs, and the ability to strengthen customer relationships.
Concentrix helps companies to migrate contact center to the cloud with XP Contact Center (XPCC) for Amazon Connect.
In this report, you will learn how to transform your contact center quickly and easily with Concentrix and XP Contact Center for Amazon Connect.
Included in this report:
- How to personalize the experience across all touchpoints
- Why to choose Amazon Connect
- Learn case studies in retail and healthcare
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This Report is sponsored by Concentrix.