Digital transformation is a strategic imperative for organizations that want to succeed in today’s customer- and data-centric landscape. Digital customer experience, a critical pillar of that digital transformation, requires not only changes in technology but also in organizational structure.
To understand how organizations are approaching this growing field, CMSWire in conjunction with open-source User Experience Management (UXP) provider Jahia conducted a survey of industry professionals to discover their state of digital transformation, customer-centric maturity, business challenges and technology needs. Join CMSWire and Jahia for this webinar to be the first to hear the results of this compelling survey.
This webinar will cover:
This webinar is sponsored by Jahia.