Gartner: Critical Capabilities for Web Content Management

As the market commoditizes organizations are struggling to find differentiation between Web CMS platforms.

This fact has made a challenging process event more difficult. Web content management is regarded as a mission-critical component for many organizations, especially those with core digital business strategies. However, not all WCM systems can support a long-term digital roadmap.

Application leaders responsible for ditial customer experience need to pay close attention to long-range roadmaps in order to make the right choice today.

This report scores 19 systems for how well they meet leading‐edge requirements.

Included in this report:

• Vendors’ product scores in different key market dynamics
  
• Criteria to be included in this report
  
• Each product's critical capabilities rating