Operationalizing Digital Experience Delivery
IDC explains how organizations can get out of repair mode and create sustainable competitive advantage
Every organization we speak with these days — whether a consumer brand, a B2B company, a governmental agency, or an educational institution — tells us that improving the digital customer experience is a top priority. Not surprisingly, improving the digital customer experience has become a rallying cry for every technology vendor that hopes to play in the growing digital experience ecosystem.
Organizations that build the capacity to create, manage, deliver, and optimize digital customer experiences at scale — and deal effectively with the growing complexity — will be best positioned to innovate and compete. Download this IDC white paper to learn more.
Included in this white paper:
- Case studies with SKF and Blackboard
- Future-proofing your foundation for personalization
- Increasing business agility with a quicker time to market
This white paper is sponsored by SDL.