Business transformation in the 21st century is neither a luxury nor a fad: companies that want to succeed in today’s business climate need to be thinking about – and acting on – the changing requirements that define success across a host of industries, public sector agencies, and non‐profits. This dynamic business climate—driven by both external and internal factors—is pushing companies to change their business processes and organizational models, as well as the enterprise software on which those processes and organizational models are based.
The goal is not only to find more efficient methods and practices and to drive down costs, but also to empower employees to be more innovative and better serve customers, partners, and other stakeholders.
Included in this report:
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