The term "enterprise content management" (ECM) describes both a strategic framework and a technical architecture that supports all types of content (and format) throughout the content life cycle. As a strategic framework, ECM can help enterprises take control of their content, and thereby boost productivity, encourage collaboration, help meet compliance initiatives, enable better content-centric processes and make information easier to share.
Enterprise content management offerings address a range of user constituencies and business requirements, an increasingly common one being for delivery of personalized content in context. In light of this and other demands, Gartner assessed 22 vendors to help you identify the right one for your needs.
Included in this report:
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